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Support

How can we help?

Send us your question, problem, privacy request or complaint. Every request is logged and we reply by email, usually within two business days.

  • 01

    Locked out or need a new account? Your organization's administrator can usually help fastest.

  • 02

    Privacy and data requests (access, correction, deletion) and complaints to our Grievance Officer are handled within 30 days.

  • 03

    Please do not include passwords or patient information in your message.

Support requests are stored for follow-up. No login is needed. See our Privacy Policy.